THE COVID-19 PANDEMIC TOWARD BUYING BEHAVIOR FOR E-COMMERCE AMONG HOUSEHOLDS IN MALAYSIA

Keywords: Covid-19 Pandemic, Buying Behavior, E-Commerce, Malaysia.

Abstract

The COVID-19 epidemic has altered many people's lifestyles and incentives, causing their shopping habits to shift. The current study aims to evaluate these changes. In order to achieve this aim, the study analyzed the influence of the pandemic on Buying Behavior for e-commerce transaction across industries in order to discover household preferences. The present study is intended to respond to research questions of quantitative and qualitative nature. Data collection and analysis techniques from both methods were implemented. Regression analysis was used to study situations in which variables were dependent and simultaneously influenced by several independent variables. The study found that buying behavior is influenced by a number of characteristics, including mental health, isolation, lockdown, price sensitivity, and financial distress. The study also found four factors have a positive association with the dependent variable, whereas the remaining one factor has no relationship with the dependent variable. The world economy, and particularly international trade, have suffered and continue to suffer huge losses as a result of the Coronavirus Epidemic. The uncertainty in which enterprises and end customers have found themselves is exacerbated by a number of issues. These include, to mention a few, income loss, cross-border travel limitations, evolving consumer demand, and changing market actor behavior.

JEL Classification Codes: D10, L81, Q12.

Author Biographies

Dhanonjoy Kumar

Professor, Department of Management, Islamic University, Kushtia, Bangladesh

Abul Bashar Bhuiyan

Associate Professor, Faculty of Business and Accountancy, Universiti Selangor, Shah Alam, Malaysia

Tasnuba Haque

Lecturer, Faculty of Business and Accountancy, Universiti Selangor, Shah Alam, Malaysia

Jafor Ali

Assistant Professor, Faculty of Business and Accountancy, Islamic University, Kusthia, Bangladesh

Md. Kamal Uddin

Assistant Professor, Department of Accounting and Information Systems, Islamic University, Kushtia, Bangladesh

References

Agnihotri, R., Sharma, M. P., Prakash, A., Ramesh, A., Bhattacharjya, S., Patra, A. K., ... & Kuzyakov, Y. (2022). Glycoproteins of arbuscular mycorrhiza for soil carbon sequestration: Review of mechanisms and controls. Science of The Total Environment, 806, 150571.

Alam, M. S., Ali, M. J., Bhuiyan, A. B., Solaiman, M., & Rahman, M. A. (2020). The impact of covid-19 pandemic on the economic growth in Bangladesh: a conceptual review. American Economic & Social Review, 6(2), 1-12.

Ali, M. J., Bhuiyan, A. B., Zulkifli, N., & Hassan, M. K. (2022a). The COVID-19 Pandemic: Conceptual Framework for the Global Economic Impacts and Recovery. Towards a Post-Covid Global Financial System: Lessons in Social Responsibility from Islamic Finance, 225.

Ali, M. J., Bhuiyan, A. B., Zulkifli, N., & Hassan, M. K. (2022b). The COVID-19 pandemic: Conceptual framework for the global economic impacts and recovery "Towards a Post-Covid Global Financial System".

Allen, D. W. (2022). Covid-19 lockdown cost/benefits: A critical assessment of the literature. International Journal of the Economics of Business, 29(1), 1-32.

Barnes, S. (2016). Understanding virtual reality in marketing: Nature, implications and potential. Journal of Implications Potential.

Ceccato, I., Di Crosta, A., Palumbo, R., Marchetti, D., La Malva, P., Maiella, R., ... & Di Domenico, A. (2021). Data on the effects of COVID-19 pandemic on people's expectations about their future. Data in Brief, 35, 106892.

Guthrie, C., Fosso-Wamba, S., & Arnaud, J. B. (2021). Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during and after a COVID-19 lockdown. Journal of Retailing and Consumer Services, 61, 102570.

Hasan, M. B., Mahi, M., Hassan, M. K., & Bhuiyan, A. B. (2021). Impact of COVID-19 pandemic on stock markets: Conventional vs. Islamic indices using wavelet-based multi-timescales analysis. The North American Journal of Economics and Finance, 58, 101504.

Laato, S., Islam, A. N., Farooq, A., & Dhir, A. (2020). Unusual purchasing behavior during the early stages of the COVID-19 pandemic: The stimulus-organism-response approach. Journal of Retailing and Consumer Services, 57, 102224.

Omar, A. R. C., Ishak, S., & Jusoh, M. A. (2020). The impact of Covid-19 movement control order on SMEs' businesses and survival strategies.(Special Section.). Geografia. Malaysian Journal of Society and Space, 139-150.

Pantano, E., Pizzi, G. J. J. o. R., & Services, C. (2020). Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis. 55, 102096.

Plangger, B., Unterrainer, C., Kreh, A., Gatterer, G., & Juen, B. (2022). Psychological Effects of Social Isolation During the COVID-19 Pandemic 2020. GeroPsych, 35(1), 17-29.

Potter, D., Jayne, D., & Britt, S. (2020). Financial Anxiety Among College Students: The Role of Generational Status. Journal of Financial Counseling and Planning, 31(2), 284-295.

Qiu, J., Shen, B., Zhao, M., Wang, Z., Xie, B., & Xu, Y. (2020). A nationwide survey of psychological distress among Chinese people in the COVID-19 epidemic: implications and policy recommendations. General psychiatry, 33(2), e100213.

Simon, J., Helter, T. M., White, R. G., van der Boor, C., & Łaszewska, A. (2021). Impacts of the Covid-19 lockdown and relevant vulnerabilities on capability well-being, mental health and social support: an Austrian survey study. BMC public health, 21(1), 1-12.

Stallmach, A., Kesselmeier, M., Bauer, M., Gramlich, J., Finke, K., Fischer, A., ... & Reuken, P. A. (2022). Comparison of fatigue, cognitive dysfunction and psychological disorders in post-COVID patients and patients after sepsis: is there a specific constellation?. Infection, 50(3), 661-669.

Verma, S., & Gustafsson, A. (2020). Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. Journal of Business Research, 118, 253-261.
Published
2022-12-30
How to Cite
Kumar, D., Bhuiyan, A. B., Haque, T., Ali, J., & Uddin, M. K. (2022). THE COVID-19 PANDEMIC TOWARD BUYING BEHAVIOR FOR E-COMMERCE AMONG HOUSEHOLDS IN MALAYSIA. International Journal of Business and Management Future, 8(1), 24-30. https://doi.org/10.46281/ijbmf.v8i1.1893
Section
Original Articles/Review Articles/Case Reports/Short Communications