ENHANCING TRACKING PRACTICES IN THE MALAYSIAN FREIGHT FORWARDING INDUSTRY
Keywords:
Tracking Practices, Freight Forwarding, Logistics.
Abstract
Freight forwarding is the movement of all intermodal commodities on behalf of shippers. Although the freight forwarding industry's contribution to a country's national output may not be as competitive as other sectors, the role that this industry plays in supporting an economy's activity cannot be underestimated. Furthermore, the stiff competition in the freight forwarding industry requires companies to continue to excel to survive and compete with the competitors. Thus, the purpose of this paper is to assess current literature and practices in the freight forwarding industry regarding tracking practices. Furthermore, it is expected that the documentation, freight readiness, route and technology capabilities will serve as a foundation for more effective operations and practices in Malaysia, ensuring the freight forwarding industry's sustainability. The study contributes to the body of knowledge on freight forwarding performance and can assist managers in reacting appropriately to create cost-effective logistic solutions.
References
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Brah, S. A., & Lim, H. Y. (2006). The effects of technology and TQM on the performance of logistics companies. International Journal of Physical Distribution & Logistics Management, 36(3),192-209.
Closs, D. J., Goldsby, T. J., & Clinton, S. R. (1997). Information technology influences on world class logistics capability. International Journal of Physical Distribution & Logistics Management. 27(1), 4-17
Dua, A., & Sinha, D. (2019). Quality of multimodal freight transportation: a systematic literature review. World Review of Intermodal Transportation Research, 8(2), 167-194
Fanam, P.D., Nguyen, H. O., & Cahoon, S. (2018). An empirical analysis of the critical selection criteria of liner operators: the perspective of freight forwarders. International Journal of Shipping and Transport Logistics, 10(5/6), 567-586
Ghandriz, B., Jacobson, T, Laine, L, & Hellgren, J. (2020). Impact of automated driving systems on road freight transport and electrified propulsion of heavy vehicles, Transportation Research Part C 115 (2020) 102610
Gruchmann, T., Pratt, N., Eiten, J., & Melkonyan, A. (2020). 4PL Digital Business Models in Sea Freight Logistics: The Case of FreightHub. Logistics, 4(2), 1-15
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Jaller, M., Otero-Palenciaa, C., & Pahwaa, A. (2015) Automation, electrification, and shared mobility in urban freight: opportunities and challenges. Transportation Research Procedia, 46, 13-20
Kannikar, V., & Martusorn, K. (2019). College Procedure Development Of Supplies Disbursement Documentation In College Of Logistics And Supply Chain,Suan Sunandha Rajaphat University
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Martin, H., Pavel, T., & Marek, T. (2014). Drawing of layout documentation as the basis of logistics management system of a company literature review, new methodics, case study. International Conference on Advanced Logistics and Transport (ICALT), 356-361
Molina, J.C., Eguia, I., Racero, J., & Guerrero, F. (2014). Multiobjective vehicle routing problem with cost and emission functions. Procedia - Social and Behavioral Sciences, 160, 254-263
Nazli, G.G.O., Ezgi, G., Durmuş, A.D. (2015). Typologies Of Freight Forwarding Service Failures And Recovery Strategies. Beykoz Akademi Dergisi, 3(2), 25-54
Ohmori, S., Yoshimoto, K., Kuriyama, S., Arunyanart, S., & Seesonboom, W. (2017). Vehicle routing problem for freight forwarding. Asia-Pacific Journal of Science and Technology, 22(2), 1-5
Poduch, T. (2017). Freight management and ROUTE optimization: A critical combination. Retrieved from https://www.inboundlogistics.com/cms/article/freight-management-and-route-optimization-a-critical-combination/
Popovych, P., Shyriaieva, S., & Selivanova, N. (2016). Analysis of the interaction of participants freight forwarding system. Journal of Sustainable Development of Transport and Logistics, 1(1), 16-22
Rabiya, H., & Edward, K. (2016). Analysis of transport logistics challenges affecting freight forwarding operations in Malawi, 10(24), 607-614
Sternberg, H., & Harispuru, L. (2016). Identifying root causes of inefficiencies in road haulage: case studies from Sweden, Switzerland and Germany. International Journal of Logistics Research and Applications, 20(1), 73-83
The Importance of Shipping Documents: C&D Logistics. (2020). Retrieved from https://www.cdlogistics.ca/freight-news/importance-shipping-documents/
What is the meaning of cargo ready date (crd)? (2021). Retrieved from https://www.freightcourse.com/what-is-cargo-ready-date/
Aini, M. F., Faisol, N., Hashim, N., & Nasir, S. (2018). An Overview of Construction Logistics: Main Issues and Factors That Influence Its Efficiency, Advances in Transportation and Logistics Research, 552-564
Alahgesan, S., & Daud, D. (2019). Barriers to Implement Green Road Freight Transportation: A Case Study From Malaysia, E3S Web of Conferences - ICBTE 2019, 136, 03016
Bock, S. (2010). Real-time control of freight forwarder transportation networks by integrating multimodal transport chains, European Journal of Operational Research, 200(3), 733-746
Brah, S. A., & Lim, H. Y. (2006). The effects of technology and TQM on the performance of logistics companies. International Journal of Physical Distribution & Logistics Management, 36(3),192-209.
Closs, D. J., Goldsby, T. J., & Clinton, S. R. (1997). Information technology influences on world class logistics capability. International Journal of Physical Distribution & Logistics Management. 27(1), 4-17
Dua, A., & Sinha, D. (2019). Quality of multimodal freight transportation: a systematic literature review. World Review of Intermodal Transportation Research, 8(2), 167-194
Fanam, P.D., Nguyen, H. O., & Cahoon, S. (2018). An empirical analysis of the critical selection criteria of liner operators: the perspective of freight forwarders. International Journal of Shipping and Transport Logistics, 10(5/6), 567-586
Ghandriz, B., Jacobson, T, Laine, L, & Hellgren, J. (2020). Impact of automated driving systems on road freight transport and electrified propulsion of heavy vehicles, Transportation Research Part C 115 (2020) 102610
Gruchmann, T., Pratt, N., Eiten, J., & Melkonyan, A. (2020). 4PL Digital Business Models in Sea Freight Logistics: The Case of FreightHub. Logistics, 4(2), 1-15
Hanif, R. & Kaluwa, E. (2016). Analysis of transport logistics challenges affecting freight forwarding operations in Malawi. African Journal of Business Management, 10(24), 607-614
Importance of transport documentation in international trade. (2016). Retrieved from https://www.mastercardbiz.com/caribbean/2016/09/23/importance-of-transport-documentation-in-international-trade/
Jaller, M., Otero-Palenciaa, C., & Pahwaa, A. (2015) Automation, electrification, and shared mobility in urban freight: opportunities and challenges. Transportation Research Procedia, 46, 13-20
Kannikar, V., & Martusorn, K. (2019). College Procedure Development Of Supplies Disbursement Documentation In College Of Logistics And Supply Chain,Suan Sunandha Rajaphat University
Kherbesh, O. & Mocan, M.L. (2015). A Review of Logistics and Transport Sector as a Factor of Globalization. Procedia Economics and Finance, 27, 42-47
Microdea. (2018). How Documentation Mistakes Can Derail Your Shipping Service [Web log post]. Retrieved from https://www.microdea.com/document-management-blog/mobile-capture-benefits
Manaadiar, H. (2020). Risks and Liabilities of a Freight Forwarder. Shipping And Freight Resource.
Martin, H., Pavel, T., & Marek, T. (2014). Drawing of layout documentation as the basis of logistics management system of a company literature review, new methodics, case study. International Conference on Advanced Logistics and Transport (ICALT), 356-361
Molina, J.C., Eguia, I., Racero, J., & Guerrero, F. (2014). Multiobjective vehicle routing problem with cost and emission functions. Procedia - Social and Behavioral Sciences, 160, 254-263
Nazli, G.G.O., Ezgi, G., Durmuş, A.D. (2015). Typologies Of Freight Forwarding Service Failures And Recovery Strategies. Beykoz Akademi Dergisi, 3(2), 25-54
Ohmori, S., Yoshimoto, K., Kuriyama, S., Arunyanart, S., & Seesonboom, W. (2017). Vehicle routing problem for freight forwarding. Asia-Pacific Journal of Science and Technology, 22(2), 1-5
Poduch, T. (2017). Freight management and ROUTE optimization: A critical combination. Retrieved from https://www.inboundlogistics.com/cms/article/freight-management-and-route-optimization-a-critical-combination/
Popovych, P., Shyriaieva, S., & Selivanova, N. (2016). Analysis of the interaction of participants freight forwarding system. Journal of Sustainable Development of Transport and Logistics, 1(1), 16-22
Rabiya, H., & Edward, K. (2016). Analysis of transport logistics challenges affecting freight forwarding operations in Malawi, 10(24), 607-614
Sternberg, H., & Harispuru, L. (2016). Identifying root causes of inefficiencies in road haulage: case studies from Sweden, Switzerland and Germany. International Journal of Logistics Research and Applications, 20(1), 73-83
The Importance of Shipping Documents: C&D Logistics. (2020). Retrieved from https://www.cdlogistics.ca/freight-news/importance-shipping-documents/
What is the meaning of cargo ready date (crd)? (2021). Retrieved from https://www.freightcourse.com/what-is-cargo-ready-date/
Published
2021-11-29
How to Cite
Jamaluddin, Z., Jahari, N. A., Abdullah, S. H. S., & Muslim, N. (2021). ENHANCING TRACKING PRACTICES IN THE MALAYSIAN FREIGHT FORWARDING INDUSTRY. International Journal of Business and Management Future, 6(1), 36-41. https://doi.org/10.46281/ijbmf.v6i1.1466
Section
Original Articles/Review Articles/Case Reports/Short Communications
Copyright (c) 2021 Zaharuzaman Jamaluddin, Nor Azah Jahari, Sharifah Hilmi Syed Abdullah, Norjiah Muslim
This work is licensed under a Creative Commons Attribution 4.0 International License.
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