DATA-DRIVEN HR: MEASURING THE IMPACT OF ANALYTICS ON EMPLOYEE PERFORMANCE

Main Article Content

Sindhuja A
Dunstan Rajkumar A

Abstract

With the advent of globalization, there has been a significant transformation in the area of human resource management. This necessitates organizations promoting a competent workforce to gain a competitive advantage in the industrial world. Despite the evolution in human resource management, companies are yet to realize their full potential due to resistance from employees. The study, therefore, underscores the importance of integrating HR analytics into performance management systems, emphasizing its role in driving data-driven decision-making, fostering fairness in appraisals, and supporting strategic workforce management. This study, therefore, explores the impact of HR analytics on employee performance from the perspectives of HR managers and professionals, focusing on five core performance indicators: Work Efficiency (WE), Employee Productivity (EP), Project Completion Rates (PCR), Quality of Work (QW), and Employee Team Collaboration (ETC). Utilizing survey responses from 150 HR professionals across various industries, the research employs correlation and regression analyses to assess the relationship between HR analytics and employee performance outcomes. The study uses structural equation modeling to examine the mediating relationship between human resource analytics, motivation, and employee performance. The findings reveal a strong positive correlation between HR analytics and enhanced employee performance metrics. HR analytics have a positive influence on performance management, talent acquisition, employee engagement, and team collaboration while also contributing to timely project completion and overall productivity improvements. Furthermore, the results suggest that organizations leveraging HR analytics are better positioned to enhance employee performance and optimize HR activities, with the moderating effects of variables such as years of HR experience and company size playing significant roles.


JEL Classification Codes: O15, M12, J24.

Downloads

Download data is not yet available.

Article Details

Section

Research Paper/Theoretical Paper/Review Paper/Short Communication Paper

Author Biographies

Sindhuja A, Research Scholar, Department of Commerce, School of Social Sciences and Languages, Vellore Institute of Technology, Vellore, India

A. Sindhuja is a dedicated research scholar at Vellore Institute of Technology (VIT), Vellore. She holds a Bachelor's degree in Commerce from Auxilium College and a Master's in Commerce from Voorhees College. Having cleared the UGC-JRF examination conducted by the National Testing Agency (NTA) in Commerce, she is currently pursuing her Ph.D. in Human Resource Management, a journey she began in January 2022. Her research interests focus on Human Resource Analytics, employee capabilities, and employee performance. Through her work, she aims to contribute to the understanding and development of effective HR strategies that enhance organizational performance and employee growth.

Dunstan Rajkumar A , Professor, Department of Commerce, School of Social Sciences and Languages, Vellore Institute of Technology, Vellore, India

Dr. A. Dunstan Rajkumar is a distinguished Professor in the Department of Commerce, School of Social Sciences and Languages at Vellore Institute of Technology (VIT), Vellore, with over 30 years of comprehensive academic and professional experience. He holds multiple postgraduate degrees, including an M.Com., M.Sc. in Psychology (Gold Medalist), MBA, PGDPM from the National Institute of Personnel Management (NIPM), M.Phil., and a Ph.D., with expertise spanning Finance, Marketing, and Human Resource Management. Dr. Dunstan has an impressive research portfolio, having authored 40 international and 6 national journal articles, contributed to various book chapters, and delivered numerous conference presentations. He has successfully supervised seven Ph.D. scholars and is currently mentoring six more. His research excellence has been recognized with five consecutive Research Awards from VIT. A life member of the NHRD Network (Hosur Chapter) and the Indian Society for Training and Development, and a member of the Indian Economic Association, Dr. Dunstan is deeply committed to bridging the gap between academia and industry. He has led several consultancy and HR training programs across a wide range of industries, fostering impactful collaborations that enhance industry-academia relations.

How to Cite

Sindhuja A, & Dunstan Rajkumar A. (2025). DATA-DRIVEN HR: MEASURING THE IMPACT OF ANALYTICS ON EMPLOYEE PERFORMANCE. Bangladesh Journal of Multidisciplinary Scientific Research, 10(3), 1-15. https://doi.org/10.46281/bjmsr.v10i3.2435

References

Adhami, T., & Timur, T. (2025). High performance work systems and organizational performance: modeling the mediating role of managers’ trust in employee representation systems in European organizations. Employee Relations: The International Journal, 47(1), 78-103. https://doi.org/10.1108/ER-07-2023-0350

Ain, Q. U., Haqqani, F. A., & Zeshan, M. (2024). Exploring the role of digital leadership on side hustle thriving and performance in Pakistan: a perspective of human resource analytics. Journal of Chinese Human Resources Management, 15(1), 27-41. https://doi.org/10.47297/wspchrmwsp2040-800503.20241501

Alam, S., Dong, Z., Kularatne, I., & Rashid, M. S. (2025). Exploring approaches to overcome challenges in adopting human resource analytics through stakeholder engagement. Management Review Quarterly, 1-59. https://doi.org/10.1007/s11301-025-00491-y

Angrave, D., Charlwood, A., Kirkpatrick, I., Lawrence, M., & Stuart, M. (2016). HR and analytics: why HR is set to fail the big data challenge. Human Resource Management Journal, 26(1), 1–11. https://doi.org/10.1111/1748-8583.12090

Aral, S., Brynjolfsson, E., & Wu, L. (2012). Three-way complementarities: Performance pay, human resource analytics, and information technology. Management Science, 58(5), 913-931. https://doi.org/10.1287/mnsc.1110.1460

Asadullah, M. A., Malik, A., Haq, M. Z. U., & Khalifa, A. H. (2024). Role of workforce analytics in fulfillment experience of employees through work volition. European Journal of Training and Development. Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EJTD-05-2024-0064

Bechter, B., Brandl, B., & Lehr, A. (2022). The role of the capability, opportunity, and motivation of firms for using human resource analytics to monitor employee performance: A multi‐level analysis of the organizational, market, and country context. New Technology Work and Employment, 37(3), 398–424. https://doi.org/10.1111/ntwe.12239

Cavanagh, J., Pariona‐Cabrera, P., & Halvorsen, B. (2023). In what ways are HR analytics and artificial intelligence transforming the healthcare sector?. Asia Pacific Journal of Human Resources, 61(4), 785-793. https://doi.org/10.1111/1744-7941.12392

Cayrat, C., & Boxall, P. (2022). Exploring the phenomenon of HR analytics: a study of challenges, risks and impacts in 40 large companies. Journal of Organizational Effectiveness People and Performance, 9(4), 572–590. https://doi.org/10.1108/joepp-08-2021-0238

Choudhari, Y., Shrestha, P., Singh, G., & Bindra, S. (2025). The Impact of Artificial Intelligence (AI) on Talent Acquisition in Human Resource Management. Australasian Accounting Business & Finance Journal, 19(1), 153–172.

Darbanian, F., Brandtner, P., Falatouri, T., & Nasseri, M. (2024). Data Analytics in Supply Chain Management: A State-of-the-Art Literature Review. Operations and Supply Chain Management: An International Journal, 17(1), 1–31. https://doi.org/10.31387/oscm0560411

Dasari, S. R., & Devi, V. R. (2024). Organizational Adoption Factors of HR Analytics: A Practitioner’s Perspective. Management and Labour Studies. https://doi.org/10.1177/0258042x241249244

Diefenhardt, F., Rapp, M. L., Bader, V., & Mayrhofer, W. (2024). ‘In God we trust. All others must bring data’: Unpacking the influence of human resource analytics on the strategic recognition of human resource management. Human Resource Management Journal. https://doi.org/10.1111/1748-8583.12583

Espegren, Y., & Hugosson, M. (2023). HR analytics-as-practice: a systematic literature review. Journal of Organizational Effectiveness: People and Performance, 12(5), 83–111. https://doi.org/10.1108/joepp-11-2022-0345

Falletta, S. V., & Combs, W. L. (2021). The HR analytics cycle: a seven-step process for building evidence-based and ethical HR analytics capabilities. Journal of Work-Applied Management, 13(1), 51–68. https://doi.org/10.1108/JWAM-03-2020-0020.

Garcia-Arroyo, J., & Osca, A. (2021). Big data contributions to human resource management: a systematic review. The International Journal of Human Resource Management, 32(20), 4337-4362. https://doi.org/10.1080/09585192.2019.1674357

Ghosh, V., Mukherjee, R., Liu, Y., Upadhyay, S., & Puniyani, A. (2025). The evolution of global smart systems and future technologies in human resource management systems. Journal of Global Information Management, 32(1), 1–25. https://doi.org/10.4018/jgim.366390

Heidemann, A., Hülter, S. M., & Tekieli, M. (2024). Machine learning with real-world HR data: mitigating the trade-off between predictive performance and transparency. The International Journal of Human Resource Management, 35(14), 2343–2366. https://doi.org/10.1080/09585192.2024.2335515

Hülter, S. M., Ertel, C., & Heidemann, A. (2024). Exploring the individual adoption of human resource analytics: Behavioural beliefs and the role of machine learning characteristics. Technological Forecasting and Social Change, 208, 123709. https://doi.org/10.1016/j.techfore.2024.123709

Ioakeimidou, D., Chatzoudes, D., Symeonidis, S., & Chatzoglou, P. (2023). HRA adoption via organizational analytics maturity: examining the role of institutional theory, resource-based view and diffusion of innovation. International Journal of Manpower, 45(5), 958–983. https://doi.org/10.1108/ijm-10-2022-0496

Jahan, S. (2023). A STUDY ON ELECTRONIC HUMAN RESOURCE MANAGEMENT (E-HRM) PRACTICES IN APEX FOOTWEAR LIMITED. Bangladesh Journal of Multidisciplinary Scientific Research, 8(1), 27-33. https://doi.org/10.46281/bjmsr.v8i1.2162

Kulikowski, K. (2024). Defining analytical skills for human resources analytics: A call for standardization. Journal of Entrepreneurship Management and Innovation, 20(4), 88–103. https://doi.org/10.7341/20242045

Lee, J. Y., & Lee, Y. (2023). Integrative Literature review on People analytics and Implications from the perspective of Human Resource Development. Human Resource Development Review, 23(1), 58–87. https://doi.org/10.1177/15344843231217181

Marabelli, M., & Lirio, P. (2025). AI and the metaverse in the workplace: DEI opportunities and challenges. Personnel Review, 54(3), 844–853. https://doi.org/10.1108/PR-04-2023-0300

Marler, J. H., & Boudreau, J. W. (2017). An evidence-based review of HR Analytics. The International Journal of Human Resource Management, 28(1), 3-26. https://doi.org/10.1080/09585192.2016.1244699

McCartney, S., & Fu, N. (2022). Bridging the gap: why, how, and when HR analytics can impact organizational performance. Management Decision, 60(13), 25–47. https://doi.org/10.1108/MD-12-2020-1581

McCartney, S., Murphy, C., & Mccarthy, J. (2021). 21st century HR: a competency model for the emerging role of HR Analysts. Personnel Review, 50(6), 1495–1513. https://doi.org/10.1108/pr-12-2019-0670

Pariona‐Cabrera, P., Cavanagh, J., & Halvorsen, B. (2023). Examining the need for HR analytics to better manage and mitigate incidents of violence against nurses and personal care assistants in aged care. Asia Pacific Journal of Human Resources, 61(4), 888-906. https://doi.org/10.1111/1744-7941.12361

Pimenta de Brito, A., Palma-Moreira, A., & Sousa, M. J. (2025). Validation of a job satisfaction scale for predicting employee churn in commercial airlines in Portugal. Industrial and Commercial Training, 57(2), 137-156. https://doi.org/10.1108/ICT-06-2024-0054

Rasmussen, T., & Ulrich, D. (2015). Learning from practice: How HR Analytics avoids being a management fad. Organizational Dynamics, 44(3), 236–242. https://doi.org/10.1016/j.orgdyn.2015.05.008

Ratnam, D. S., & Devi, V. R. (2023). Addressing impediments to HR analytics adoption: guide to HRD professionals. Human Resource Development International, 27(1), 142–151. https://doi.org/10.1080/13678868.2023.2195986

Rigamonti, E., Colaiacovo, B., Gastaldi, L., & Corso, M. (2024). HR analytics and the data collection process: the role of attributions and perceived legitimacy in explaining employees’ fear of datafication. Journal of Organizational Effectiveness People and Performance, 12(5), 1-23. https://doi.org/10.1108/joepp-06-2023-0246

Rosa, A., Massaro, A., Secundo, G., & Schiuma, G. (2024). Organization processes and artificial intelligence (AI) for healthcare processes reorganization: a case study. Business Process Management Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/BPMJ-05-2024-0316

Seliverst, M., & Turenko, R. (2024). Professional Self-Efficiency and Subjective Success of Managers at Different Levels. Visnyk of VN Karazin Kharkiv National University. Series Psychology, 76, 78–82. https://doi.org/10.26565/2225-7756-2024-76-11

Shet, S., & Nair, B. (2023). Quality of hire: expanding the multi-level fit employee selection using machine learning. International Journal of Organizational Analysis, 31(6), 2103–2117. https://doi.org/10.1108/IJOA-06-2021-2843

Shet, S., Poddar, T., Samuel, F. W., & Dwivedi, Y. K. (2021). Examining the determinants of successful adoption of data analytics in human resource management – A framework for implications. Journal of Business Research, 131, 311–326. https://doi.org/10.1016/j.jbusres.2021.03.054

Singh, S., & Muduli, A. (2023). Examining the role of organizational trust on information sharing intention and human resource analytics outcomes: an empirical study. International Journal of Knowledge Management Studies, 14(4), 435–456. https://doi.org/10.1504/ijkms.2023.133866

Sivarethinamohan, R., Kavitha, D., Koshy, E. R., & Toms, B. (2021). Reimagining future of future by redesigning talent strategy in the age of distraction and disruption. International Journal of Systematic Innovation, 6(4), 33–45.

Strohmeier, S., Collet, J., & Kabst, R. (2022). (How) do advanced data and analyses enable HR analytics success? A neo-configurational analysis. Baltic Journal of Management, 17(3), 285–303. https://doi.org/10.1108/bjm-05-2021-0188

Thakur, S. J., Bhatnagar, J., Farndale, E., & Aeron, P. (2024). Human resource analytics, creative problem-solving capabilities and firm performance: Mediator moderator analysis using PLS-SEM. Personnel Review, 53(7), 1687-1709. https://doi.org/10.1108/pr-11-2021-0809

Tunsi, W., Tayyoun, R. A., Othman, M., Saleh, Y., Assaf, R., Bakir, A., Kanan, M., Binsaddig, R., Alramahi, N., & Al-Sartawi, A. (2023). Factors Influencing Adoption of HR Analytics by Individuals and Organizations. Information Sciences Letters, 12(7), 3193-3204. https://doi.org/10.18576/isl/120744

Van den Heuvel, S., & Bondarouk, T. (2017). The rise (and fall?) of HR analytics: A study into the future application, value, structure, and system support. Journal of Organizational Effectiveness: People and Performance, 4(2), 157-178. https://doi.org/10.1108/JOEPP-03-2017-0022

Venkatesh, V., Thong, J. Y., & Xu, X. (2016). Unified theory of acceptance and use of technology: A synthesis and the road ahead. Journal of the Association for Information Systems, 17(5), 328–376. https://doi.org/10.17705/1jais.00428

Similar Articles

You may also start an advanced similarity search for this article.