THE COMPONENTS IMPACTING CUSTOMER’S BANK DETERMINATION CHOICE IN MOGADISHU, SOMALIA
Keywords:
Service Quality, Accessibility, Image and Reputation, Bank Selection Choice.
Abstract
The primary goal of this study is to concentrate on the factors influencing customer bank selection in Mogadishu, Somalia. The study's objectives are "to investigate the role of bank image and reputation on bank selection decisions in Mogadishu, Somalia." and "to find the effect of convenience on bank selection decisions in Mogadishu, Somalia." The study used a descriptive research design with questionnaires as the primary data collection method. The sample size for this study was 80 people, with 95 bank customers as the target group. The Slovene form was used to collect the sample for this investigation. I proposed that bank marketers develop acceptable products and marketing programmes. Bank marketers should have a clear distribution of policies on specific and general techniques for persuading customers to choose a specific bank. Customers suggest some additional banking sector enhancements in addition to the services currently provided. Service quality influences bank selection decisions, as do bank image and reputation, bank reliability, and bank selection.
JEL Classification Codes: D6, L1, L2, L8.
References
Adam, O., Ogolla, D., & Maore, S. (2017). Influence of human resource hiring practices on performance of United Nations agencies in Mogadishu, Somalia. Retrieved from https://www.semanticscholar.org/paper/Influence-of-Human-Resource-Hiring-Practices-on-of-Adam-Ogolla/e7d50f71c109eedbdf847d3ec7f9efde948fc7f0.
Ahmed, M. A., & Sağlam, M. (2020). The impact of CRM on customer satisfaction of commercial banks in Mogadishu Somalia. Retrieved from https://www.researchgate.net/publication/341359852.
Aithal, S., & Kumar, S. (2016). Concept of ideal banking and realization of it using ubiquitous banking. India, 1-12.; http://dx.doi.org/10.5281/zenodo.161162.
ALAM, M. F. E., & KHAN, M. R. A. (2022). EFFECT OF CRITICAL FACTORS ON JOB SATISFACTION IN BANGLADESH: THE PERSPECTIVE OF COMMERCIAL BANKS. Quantum Journal of Social Sciences and Humanities, 3(1), 9-25. https://doi.org/10.55197/qjssh.v3i1.120.
Ali, M. C., Islam, K. M. A., Chung, S. J., Zayed, N. M., & Afrin, M. (2020). A Study of Green Human Resources Management (GHRM) and Green Creativity for Human Resources Professionals. International Journal of Business and Management Future, 4(2), 57-67. https://doi.org/10.46281/ijbmf.v4i2.857
Ali, M. C., Islam, K. A., Chung, S. J., Zayed, N. M., & Islam, M. R. (2021). The correlation between job-hopping attitude and turnover behavior: A job satisfaction perspective in Bangladesh. International Journal of Business and Management Future, 5(1), 14-26.
Ahmed, S. F., Zayed, N. M., Islam, K. M. A., & Nitsenko, V. (2022). Investigating the impact of re consumption on co2 emissions: evidence from the saarc countries. Natsional'nyi Hirnychyi Universytet. Naukovyi Visnyk, (3), 107-111. https://doi.org/10.33271/nvngu/2022-3/107
Al-Quraan, T. M., Vovk, O., Halko, S., Kvitka, S., Suprun, O., Miroshnyk, O., ... & Islam, K. A. (2022). Energy-Saving Load Control of Induction Electric Motors for Drives of Working Machines to Reduce Thermal Wear. Inventions, 7(4), 92. https://doi.org/10.3390/inventions7040092
Blankson, C., & Cheng, J. M. S. (2015). A Cross-National Study of Retail Bank Selection in Industrialized, Newly Industrialized and Liberalized Developing Economies. In Proceedings of the 2007 Academy of Marketing Science (AMS) Annual Conference (pp. 241-241). Springer, Cham.
Bhuiyan, K. H., Jahan, I., Zayed, N. M., Islam, K. M. A., Suyaiya, S., Tkachenko, O., & Nitsenko, V. (2022). Smart Tourism Ecosystem: A New Dimension toward Sustainable Value Co-Creation. Sustainability, 14(22), 15043. https://doi.org/10.3390/su142215043
Čičić, M., Brkić, N., & Agić, E. (2004, November). Bank Selection Criteria Employed by Students in an Southeastern European Country: An Empirical Analysis of Potential Market Segments’ Preferences. In Australia and New Zealand Marketing Academic Conference, Wellington (Vol. 29).
Chowdhury, S., Islam, K. M. A., Rahman, M. M., Raisa, T. S., & Zayed, N. M. (2020). One Day International (ODI) Cricket Match Prediction in Logistic Analysis: India VS. Pakistan. Journal of Human Movement and Sports Sciences, 8(6), 543-548. https://doi.org/10.13189/saj.2020.080629
Chowdhury, F. N., Mustafa, J., Islam, K. M. A., Hasan, K. B. M. R., Zayed, N. M., & Raisa, T. S. (2021). Social Business in an Emerging Economy: An Empirical Study in Bangladesh. The Journal of Asian Finance, Economics and Business, 8(3), 931–941. https://doi.org/10.13106/JAFEB.2021.VOL8.NO3.0931
Chowdhury, S., Meero, A., Rahman, A.A.A., Islam, K. M. A., & Zayed, N. M., Hasan, K.B.M. R. (2021). AN EMPIRICAL STUDY ON THE FACTORS AFFECTING ORGANIC FOOD PURCHASING BEHAVIOR IN BANGLADESH: ANALYZING A FEW FACTORS. Academy of Strategic Management Journal, 20(4), 1-12. Retrieved from https://www.abacademies.org/articles/An-empirical-study-on-the-factors-affecting-
Faisal-E-Alam, M., & Nahar, A. A. (2022). Employee Satisfaction and Its’ Impact on Organizational Commitment: A Resource Based Approach. International Journal on Recent Trends in Business and Tourism (IJRTBT), 6(2), 1-16. https://doi.org/10.31674/ijrtbt.2022.v06i02.001
Faisal-E-Alam, M., Meero, A., Rahman, A. A. A., Zayed, N. M., Islam, K. M. A., & Imran, M. A. (2022). Social Media and Tourists’ Decision in Bangladesh: An Empirical Study on Travelling Cox’s Bazar. Journal of Environmental Management and Tourism, 13(4), 925-934. Retrieved from https://journals.aserspublishing.eu/jemt/article/view/7050organic-food-purchasing-behavior-in-bangladesh-analyzing-a-few-factors-1939-6104-20-4-815.pdf
Garane, Ismail Abdulnasir, and Abdoul Rahman Mhd Ramez Al Jounaidi. The Impact of Islamic Microfinance Institutions on Poverty Alleviation in Mogadishu-Somalia. Retrieved from https://www.rsisinternational.org/virtual-library/papers/the-impact-of-islamic-microfinance-institutions-on-poverty-alleviation-in-mogadishu-somalia/.
Guled, A. A. (2022). THE EFFECTS OF ISLAMIC FINANCE PRACTICES ON SOCIAL DEVELOPMENT IN MOGADISHU SOMALIA. EPRA International Journal of Economics, Business and Management Studies (EBMS), 9(4), 15-24.
Hair, Joseph, Robert Bush, and David Ortinau. (2006) "Marketing Research within a changing environment. Revised international edition." McGraw-Hill, New York, USA 589 (2006): 566. Retrieved from https://scholar.google.com.pk/scholar?hl=vi&as_sdt=0%2C5&q=Hair%2C+Joseph%2C+Robert+Bush%2C+and+David+Ortinau.
Holstius, K., & Kaynak, E. (1995). Retail banking in Nordic countries: the case of Finland. International Journal of Bank Marketing, 13(8), 10-20.
Ibrahim, H. (2019). Examining Challenges Impacting Mobile Money Penetration Levels in Somalia: The Case of Zaad in Mogadishu (Doctoral dissertation, University of East London). Retrieved from https://1library.net/document/qo3meljq-examining-challenges-impacting-mobile-penetration-levels-somalia-mogadishu.html.
Iqbal, M. M., Islam, K. M. A., Zayed, N. M., Beg, T. H., & Shahi, S. K. (2021). IMPACT OF ARTIFICIAL INTELLIGENCE AND DIGITAL ECONOMY ON INDUSTRIAL REVOLUTION 4: EVIDENCE FROM BANGLADESH. American Finance & Banking Review, 6(1), 42-55. https://doi.org/10.46281/amfbr.v6i1.1489
Jama, A. k. (2016). Deeqtoon Services and Customer Loyalty in Banking: Evidence from Salaam Somali Bank. Asian Journal of Management Sciences & Education, 8. http://dx.doi.org/10.2139/ssrn.1007436.
Kader, S. A., Zayed, N. M., Khan, S., Islam, K. M. A., & Siddiki, M. N. A. (2019). An Analysis of Socio-Economic Condition of Female Readymade Garments’(RMG) Workers in Dhaka City. The Millennium University Journal, 4(1), 12-20. Retrieved from http://www.themillenniumuniversity.edu.bd/journal/index.php/TMUJ/article/view/26
Khan, S., Zayed, N. M., Darwish, S., Nitsenko, V., Islam, K. M. A., Hassan, M. A., & Dubrova, O. (2022). Pre and Present COVID-19 Situation: A Framework of Educational Transformation in South Asia Region. Emerging Science Journal, 7, 81-94. https://doi.org/10.28991/ESJ-2023-SPER-06
Kader, S. A., Rahman, A. A. A., Meero, A., Islam, K. M. A., Zayed, N. M., Hasan, K. B. M. R. (2021a). COVID-19: AFTER EFFECTS OF CORONAVIRUS AND ITS IMPACT ON GLOBAL ECONOMY. Academy of Strategic Management Journal, 20(1). 1-9 Retrieved from https://www.abacademies.org/articles/covid19-after-effects-of-coronavirus-and-its-impact-on-global-economy-11472.html
Kader, S. A., Kulsum, U., Islam, K. M. A., Siddiki, M. N. A., Zayed, N. M., & Raisa, T. S. (2021b). Present Situation of the Field Workers in the Development Sector: A Social, Financial and Employment Aspect in Bangladesh. Journal of Southwest Jiaotong University, 56(2). https://doi.org/10.35741/issn.0258-2724.56.2.29
Kabir, M. R., Khan, S., Chowdhury, S., Jahan, S., Islam, K. A., & Zayed, N. M. (2021). Corruption Possibilities in the Climate Financing Sector and Role of the Civil Societies in Bangladesh. Journal of Southwest Jiaotong University, 56(2). https://doi.org/10.35741/issn.0258-2724.56.2.6
Khan, S., Zayed, N. M., Darwish, S., Nitsenko, V., Islam, K. A., Hassan, M. A., & Dubrova, O. (2022). Pre and Present COVID-19 Situation: A Framework of Educational Transformation in South Asia Region. Emerging Science Journal, 7, 81-94.
Lakshmi, S., & Mohideen, M. A. (2013). Issues in reliabilityand validity of research. International journal of management research and reviews, 3(4), 2752.
Levitt, T. (1983). The globalization of markets. 69-81. https://doi.org/10.1177%2F002224298905300106.
Lymperopoulou, O., Barry, C., & Sakka, P. (2006). The effects of age of acquisition and word frequency on object naming accuracy in Alzheimer's disease. Annals of General Psychiatry, 5(1), 1-1. https://doi.org/10.2466/pms.1998.87.2.573.
Mansour, I. H. F. (2019). Determinant factors of consumers’ bank selection decision in Sudan. Available at SSRN 3480475.
Mudey, A. H. (2018). The Effect of Cash Flow Statement on Investment Decision at Salaam Somali Bank in Mogadishu-Somalia. Retrieved from http://dspace.daffodilvarsity.edu.bd:8080/handle/20.500.11948/3101
Mia, M. M., Zayed, N. M., Islam, K. M. A., Nitsenko, V., Matusevych, T., & Mordous, I. (2022). The Strategy of Factors Influencing Learning Satisfaction Explored by First and Second-Order Structural Equation Modeling (SEM). Inventions, 7(3), 59. https://doi.org/10.3390/inventions7030059
Nayeen, C. J., Islam, K. M. A., Chowdhury, F. N., & Zayed, N. M. (2020). Testing Communicative Language Teaching (CLT) through English for Today (EFT) in Bangladesh: Challenges Faced by Tertiary Students Initially. American International Journal of Education and Linguistics Research, 3(2), 19-27.
Nahar, S., Meero, A., Rahman, A. A. A., Hasan, K. B. M. R., Islam, K. M. A., Zayed, N. M., Faisal-E-Alam, M. (2021). ANALYSIS ON THE MARKETING STRATEGY AND COMPETITIVE ADVANTAGE OF BANKING INDUSTRY IN BANGLADESH: AN ENTREPRENEURIAL CASE STUDY OF HSBC BANK. Academy of Entrepreneurship Journal, 27(4). 1-7. Retrieved from https://www.abacademies.org/articles/Analysis-on-the-marketing-strategy-and-competitive-advantage-of-banking-industry-1528-2686-27-4-552.pdf
Pollin, R., & Heintz, J. (2007). Expanding Decent Employment in Kenya: The Role of Monetary Policy, Inflation Control, and the Exchange Rate (No. 6). International Policy Centre for Inclusive Growth.
Rabiee, F. (2004). Focus-group interview and data analysis. Proceedings of the nutrition society, 63(4), 655-660. http://dx.doi.org/10.1079/PNS2004399.
Rahman, A. A. A., Meero, A., Zayed, N. M., Islam, K. M. A., Rabban, M. R., Bunagan, V. D. R. (2021a). IMPACT OF LEVERAGE RATIOS ON INDICATORS OF FINANCIAL PERFORMANCE: EVIDENCE FROM BAHRAIN. Academy of Strategic Management Journal, 20(3). Retrieved from https://www.abacademies.org/articles/impact-of-leverage-ratios-on-indicators-of-financial-performance--evidence-from-bahrain-11166.html
Rubi, M. A., Chowdhury, S., Rahman, A. A. A., Meero, A., Zayed, N. M., & Islam, K. M. A. (2022). Fitting Multi-Layer Feed Forward Neural Network and Autoregressive Integrated Moving Average for Dhaka Stock Exchange Price Predicting. Emerging Science Journal, 6(5), 1046-1061. https://doi.org/10.28991/ESJ-2022-06-05-09
Rahman, A. A. A., Darwish, S., Meero, A., Zayed, N. M., Islam, K. M. A., Raisa, T. S. (2021b). EMERGING STRATEGIES AND ECONOMIC IMPACT OF COVID-19: A CASE STUDY OF GULF COOPERATION COUNCIL COUNTRIES (GCC). Academy of Strategic Management Journal, 20(1). 1-10 Retrieved from https://www.abacademies.org/articles/emerging-strategies-and-economic-impact-of-covid19-a-case-study-of-gulf-cooperation-council-countries-gcc-11270.html
Shahriar, M. S., Islam, K. M. A., Zayed, N. M., Hasan, K. B. M. R., & Raisa, T. S. (2021a). The Impact of COVID-19 on Bangladesh’s Economy: A Focus on Graduate Employability. The Journal of Asian Finance, Economics and Business, 8(3), 1395–1403. https://doi.org/10.13106/JAFEB.2021.VOL8.NO3.1395
Shayery, A. J., Zayed, N. M., Islam, K. M. A., Hossain, M. F., Nitsenko, V. S., & Imran, M. A. (2022). THE IMPACT OF INTERNATIONALIZATION TO IMPROVE AND ENSURE QUALITY EDUCATION: A CASE STUDY OF DAFFODIL INTERNATIONAL UNIVERSITY (BANGLADESH). Natsional'nyi Hirnychyi Universytet. Naukovyi Visnyk, (6), 160-169. https://doi.org/10.33271/nvngu/2022-6/160
Shahriar, M.S., Hasan, K.B.M.R., Hossain, T., Beg, T.H., Islam, K.M.A., & Zayed, N.M. (2021b). Financial decision making and forecasting techniques on project evaluation: a planning, development and entrepreneurial perspective. Academy of Entrepreneurship Journal, 27(4), 1-7. Retrieved from https://www.abacademies.org/articles/Financial-decision-making-and-forecasting-techniques-on-project-evaluation-a-planning-development-1528-2686-27-4-553.pdf
Schmidt, R. H., & Tyrell, M. (2003). What constitutes a financial system in general and the German financial system in particular? (No. 111). Working Paper Series: Finance & Accounting. http://dx.doi.org/10.1093/0199253161.003.0002.
Tehulu, T. A., & Wondmagegn, G. A. (2014). Factors influencing customers’ bank selection decision in Ethiopia: The case of Bahir Dar City. Research Journal of Finance and Accounting, 5(21), 57-67.
Yousuf, A. I., & Shanyu, L. (2021). Examining the Factors Impact People’s Intention to Adoption of E-Banking in Mogadishu-Somalia. American Journal of Industrial and Business Management, 11(12), 1218-1236. https://doi.org/10.4236/ajibm.2021.1112073.
Zayed, N. M .Z., Meero, A., Rahman, A. A. A., Islam, K. M. A., Shahiduzzaman Khan Shahi, Shama Tasnim. (2021a). Demand and Supply-Side Analysis of Dhaka Based Online Business during the COVID-19 Pandemic: Evidence from Bangladesh. Journal of Southwest Jiaotong University, 56(3). https://doi.org/10.35741/issn.0258-2724.56.3.47
Zayed, N. M., Islam, K. M. A., Shahi, S. K., Rahman, M. S., & Raisa, T. S. (2021b). AN ANALYSIS ON THE EFFECTS OF CORONAVIRUS (COVID-19) ON THE FINANCIAL MANAGEMENT OF MULTINATIONAL CORPORATIONS. Australian Finance & Banking Review, 5(1), 43-53. https://doi.org/10.46281/afbr.v5i1.1015
Zayed, N. M., Edeh, F. O., Darwish, S., Islam, K. M., Kryshtal, H., Nitsenko, V., & Stanislavyk, O. (2022). Human Resource Skill Adjustment in Service Sector: Predicting Dynamic Capability in Post COVID-19 Work Environment. Journal of Risk and Financial Management, 15(9), 402. https://doi.org/10.3390/jrfm15090402.
Zayed, N. M., Edeh, F. O., Islam, K. M. A., Nitsenko, V., Dubovyk, T., & Doroshuk, H. (2022). An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector. Administrative Sciences, 12(4), 138. https://doi.org/10.3390/admsci12040138
Zayed, N. M., Edeh, F. O., Islam, K. M. A., Nitsenko, V., Polova, O., & Khaietska, O. (2022). Utilization of Knowledge Management as Business Resilience Strategy for Microentrepreneurs in Post-COVID-19 Economy. Sustainability, 14(23), 15789. https://doi.org/10.3390/su142315789
Ahmed, M. A., & Sağlam, M. (2020). The impact of CRM on customer satisfaction of commercial banks in Mogadishu Somalia. Retrieved from https://www.researchgate.net/publication/341359852.
Aithal, S., & Kumar, S. (2016). Concept of ideal banking and realization of it using ubiquitous banking. India, 1-12.; http://dx.doi.org/10.5281/zenodo.161162.
ALAM, M. F. E., & KHAN, M. R. A. (2022). EFFECT OF CRITICAL FACTORS ON JOB SATISFACTION IN BANGLADESH: THE PERSPECTIVE OF COMMERCIAL BANKS. Quantum Journal of Social Sciences and Humanities, 3(1), 9-25. https://doi.org/10.55197/qjssh.v3i1.120.
Ali, M. C., Islam, K. M. A., Chung, S. J., Zayed, N. M., & Afrin, M. (2020). A Study of Green Human Resources Management (GHRM) and Green Creativity for Human Resources Professionals. International Journal of Business and Management Future, 4(2), 57-67. https://doi.org/10.46281/ijbmf.v4i2.857
Ali, M. C., Islam, K. A., Chung, S. J., Zayed, N. M., & Islam, M. R. (2021). The correlation between job-hopping attitude and turnover behavior: A job satisfaction perspective in Bangladesh. International Journal of Business and Management Future, 5(1), 14-26.
Ahmed, S. F., Zayed, N. M., Islam, K. M. A., & Nitsenko, V. (2022). Investigating the impact of re consumption on co2 emissions: evidence from the saarc countries. Natsional'nyi Hirnychyi Universytet. Naukovyi Visnyk, (3), 107-111. https://doi.org/10.33271/nvngu/2022-3/107
Al-Quraan, T. M., Vovk, O., Halko, S., Kvitka, S., Suprun, O., Miroshnyk, O., ... & Islam, K. A. (2022). Energy-Saving Load Control of Induction Electric Motors for Drives of Working Machines to Reduce Thermal Wear. Inventions, 7(4), 92. https://doi.org/10.3390/inventions7040092
Blankson, C., & Cheng, J. M. S. (2015). A Cross-National Study of Retail Bank Selection in Industrialized, Newly Industrialized and Liberalized Developing Economies. In Proceedings of the 2007 Academy of Marketing Science (AMS) Annual Conference (pp. 241-241). Springer, Cham.
Bhuiyan, K. H., Jahan, I., Zayed, N. M., Islam, K. M. A., Suyaiya, S., Tkachenko, O., & Nitsenko, V. (2022). Smart Tourism Ecosystem: A New Dimension toward Sustainable Value Co-Creation. Sustainability, 14(22), 15043. https://doi.org/10.3390/su142215043
Čičić, M., Brkić, N., & Agić, E. (2004, November). Bank Selection Criteria Employed by Students in an Southeastern European Country: An Empirical Analysis of Potential Market Segments’ Preferences. In Australia and New Zealand Marketing Academic Conference, Wellington (Vol. 29).
Chowdhury, S., Islam, K. M. A., Rahman, M. M., Raisa, T. S., & Zayed, N. M. (2020). One Day International (ODI) Cricket Match Prediction in Logistic Analysis: India VS. Pakistan. Journal of Human Movement and Sports Sciences, 8(6), 543-548. https://doi.org/10.13189/saj.2020.080629
Chowdhury, F. N., Mustafa, J., Islam, K. M. A., Hasan, K. B. M. R., Zayed, N. M., & Raisa, T. S. (2021). Social Business in an Emerging Economy: An Empirical Study in Bangladesh. The Journal of Asian Finance, Economics and Business, 8(3), 931–941. https://doi.org/10.13106/JAFEB.2021.VOL8.NO3.0931
Chowdhury, S., Meero, A., Rahman, A.A.A., Islam, K. M. A., & Zayed, N. M., Hasan, K.B.M. R. (2021). AN EMPIRICAL STUDY ON THE FACTORS AFFECTING ORGANIC FOOD PURCHASING BEHAVIOR IN BANGLADESH: ANALYZING A FEW FACTORS. Academy of Strategic Management Journal, 20(4), 1-12. Retrieved from https://www.abacademies.org/articles/An-empirical-study-on-the-factors-affecting-
Faisal-E-Alam, M., & Nahar, A. A. (2022). Employee Satisfaction and Its’ Impact on Organizational Commitment: A Resource Based Approach. International Journal on Recent Trends in Business and Tourism (IJRTBT), 6(2), 1-16. https://doi.org/10.31674/ijrtbt.2022.v06i02.001
Faisal-E-Alam, M., Meero, A., Rahman, A. A. A., Zayed, N. M., Islam, K. M. A., & Imran, M. A. (2022). Social Media and Tourists’ Decision in Bangladesh: An Empirical Study on Travelling Cox’s Bazar. Journal of Environmental Management and Tourism, 13(4), 925-934. Retrieved from https://journals.aserspublishing.eu/jemt/article/view/7050organic-food-purchasing-behavior-in-bangladesh-analyzing-a-few-factors-1939-6104-20-4-815.pdf
Garane, Ismail Abdulnasir, and Abdoul Rahman Mhd Ramez Al Jounaidi. The Impact of Islamic Microfinance Institutions on Poverty Alleviation in Mogadishu-Somalia. Retrieved from https://www.rsisinternational.org/virtual-library/papers/the-impact-of-islamic-microfinance-institutions-on-poverty-alleviation-in-mogadishu-somalia/.
Guled, A. A. (2022). THE EFFECTS OF ISLAMIC FINANCE PRACTICES ON SOCIAL DEVELOPMENT IN MOGADISHU SOMALIA. EPRA International Journal of Economics, Business and Management Studies (EBMS), 9(4), 15-24.
Hair, Joseph, Robert Bush, and David Ortinau. (2006) "Marketing Research within a changing environment. Revised international edition." McGraw-Hill, New York, USA 589 (2006): 566. Retrieved from https://scholar.google.com.pk/scholar?hl=vi&as_sdt=0%2C5&q=Hair%2C+Joseph%2C+Robert+Bush%2C+and+David+Ortinau.
Holstius, K., & Kaynak, E. (1995). Retail banking in Nordic countries: the case of Finland. International Journal of Bank Marketing, 13(8), 10-20.
Ibrahim, H. (2019). Examining Challenges Impacting Mobile Money Penetration Levels in Somalia: The Case of Zaad in Mogadishu (Doctoral dissertation, University of East London). Retrieved from https://1library.net/document/qo3meljq-examining-challenges-impacting-mobile-penetration-levels-somalia-mogadishu.html.
Iqbal, M. M., Islam, K. M. A., Zayed, N. M., Beg, T. H., & Shahi, S. K. (2021). IMPACT OF ARTIFICIAL INTELLIGENCE AND DIGITAL ECONOMY ON INDUSTRIAL REVOLUTION 4: EVIDENCE FROM BANGLADESH. American Finance & Banking Review, 6(1), 42-55. https://doi.org/10.46281/amfbr.v6i1.1489
Jama, A. k. (2016). Deeqtoon Services and Customer Loyalty in Banking: Evidence from Salaam Somali Bank. Asian Journal of Management Sciences & Education, 8. http://dx.doi.org/10.2139/ssrn.1007436.
Kader, S. A., Zayed, N. M., Khan, S., Islam, K. M. A., & Siddiki, M. N. A. (2019). An Analysis of Socio-Economic Condition of Female Readymade Garments’(RMG) Workers in Dhaka City. The Millennium University Journal, 4(1), 12-20. Retrieved from http://www.themillenniumuniversity.edu.bd/journal/index.php/TMUJ/article/view/26
Khan, S., Zayed, N. M., Darwish, S., Nitsenko, V., Islam, K. M. A., Hassan, M. A., & Dubrova, O. (2022). Pre and Present COVID-19 Situation: A Framework of Educational Transformation in South Asia Region. Emerging Science Journal, 7, 81-94. https://doi.org/10.28991/ESJ-2023-SPER-06
Kader, S. A., Rahman, A. A. A., Meero, A., Islam, K. M. A., Zayed, N. M., Hasan, K. B. M. R. (2021a). COVID-19: AFTER EFFECTS OF CORONAVIRUS AND ITS IMPACT ON GLOBAL ECONOMY. Academy of Strategic Management Journal, 20(1). 1-9 Retrieved from https://www.abacademies.org/articles/covid19-after-effects-of-coronavirus-and-its-impact-on-global-economy-11472.html
Kader, S. A., Kulsum, U., Islam, K. M. A., Siddiki, M. N. A., Zayed, N. M., & Raisa, T. S. (2021b). Present Situation of the Field Workers in the Development Sector: A Social, Financial and Employment Aspect in Bangladesh. Journal of Southwest Jiaotong University, 56(2). https://doi.org/10.35741/issn.0258-2724.56.2.29
Kabir, M. R., Khan, S., Chowdhury, S., Jahan, S., Islam, K. A., & Zayed, N. M. (2021). Corruption Possibilities in the Climate Financing Sector and Role of the Civil Societies in Bangladesh. Journal of Southwest Jiaotong University, 56(2). https://doi.org/10.35741/issn.0258-2724.56.2.6
Khan, S., Zayed, N. M., Darwish, S., Nitsenko, V., Islam, K. A., Hassan, M. A., & Dubrova, O. (2022). Pre and Present COVID-19 Situation: A Framework of Educational Transformation in South Asia Region. Emerging Science Journal, 7, 81-94.
Lakshmi, S., & Mohideen, M. A. (2013). Issues in reliabilityand validity of research. International journal of management research and reviews, 3(4), 2752.
Levitt, T. (1983). The globalization of markets. 69-81. https://doi.org/10.1177%2F002224298905300106.
Lymperopoulou, O., Barry, C., & Sakka, P. (2006). The effects of age of acquisition and word frequency on object naming accuracy in Alzheimer's disease. Annals of General Psychiatry, 5(1), 1-1. https://doi.org/10.2466/pms.1998.87.2.573.
Mansour, I. H. F. (2019). Determinant factors of consumers’ bank selection decision in Sudan. Available at SSRN 3480475.
Mudey, A. H. (2018). The Effect of Cash Flow Statement on Investment Decision at Salaam Somali Bank in Mogadishu-Somalia. Retrieved from http://dspace.daffodilvarsity.edu.bd:8080/handle/20.500.11948/3101
Mia, M. M., Zayed, N. M., Islam, K. M. A., Nitsenko, V., Matusevych, T., & Mordous, I. (2022). The Strategy of Factors Influencing Learning Satisfaction Explored by First and Second-Order Structural Equation Modeling (SEM). Inventions, 7(3), 59. https://doi.org/10.3390/inventions7030059
Nayeen, C. J., Islam, K. M. A., Chowdhury, F. N., & Zayed, N. M. (2020). Testing Communicative Language Teaching (CLT) through English for Today (EFT) in Bangladesh: Challenges Faced by Tertiary Students Initially. American International Journal of Education and Linguistics Research, 3(2), 19-27.
Nahar, S., Meero, A., Rahman, A. A. A., Hasan, K. B. M. R., Islam, K. M. A., Zayed, N. M., Faisal-E-Alam, M. (2021). ANALYSIS ON THE MARKETING STRATEGY AND COMPETITIVE ADVANTAGE OF BANKING INDUSTRY IN BANGLADESH: AN ENTREPRENEURIAL CASE STUDY OF HSBC BANK. Academy of Entrepreneurship Journal, 27(4). 1-7. Retrieved from https://www.abacademies.org/articles/Analysis-on-the-marketing-strategy-and-competitive-advantage-of-banking-industry-1528-2686-27-4-552.pdf
Pollin, R., & Heintz, J. (2007). Expanding Decent Employment in Kenya: The Role of Monetary Policy, Inflation Control, and the Exchange Rate (No. 6). International Policy Centre for Inclusive Growth.
Rabiee, F. (2004). Focus-group interview and data analysis. Proceedings of the nutrition society, 63(4), 655-660. http://dx.doi.org/10.1079/PNS2004399.
Rahman, A. A. A., Meero, A., Zayed, N. M., Islam, K. M. A., Rabban, M. R., Bunagan, V. D. R. (2021a). IMPACT OF LEVERAGE RATIOS ON INDICATORS OF FINANCIAL PERFORMANCE: EVIDENCE FROM BAHRAIN. Academy of Strategic Management Journal, 20(3). Retrieved from https://www.abacademies.org/articles/impact-of-leverage-ratios-on-indicators-of-financial-performance--evidence-from-bahrain-11166.html
Rubi, M. A., Chowdhury, S., Rahman, A. A. A., Meero, A., Zayed, N. M., & Islam, K. M. A. (2022). Fitting Multi-Layer Feed Forward Neural Network and Autoregressive Integrated Moving Average for Dhaka Stock Exchange Price Predicting. Emerging Science Journal, 6(5), 1046-1061. https://doi.org/10.28991/ESJ-2022-06-05-09
Rahman, A. A. A., Darwish, S., Meero, A., Zayed, N. M., Islam, K. M. A., Raisa, T. S. (2021b). EMERGING STRATEGIES AND ECONOMIC IMPACT OF COVID-19: A CASE STUDY OF GULF COOPERATION COUNCIL COUNTRIES (GCC). Academy of Strategic Management Journal, 20(1). 1-10 Retrieved from https://www.abacademies.org/articles/emerging-strategies-and-economic-impact-of-covid19-a-case-study-of-gulf-cooperation-council-countries-gcc-11270.html
Shahriar, M. S., Islam, K. M. A., Zayed, N. M., Hasan, K. B. M. R., & Raisa, T. S. (2021a). The Impact of COVID-19 on Bangladesh’s Economy: A Focus on Graduate Employability. The Journal of Asian Finance, Economics and Business, 8(3), 1395–1403. https://doi.org/10.13106/JAFEB.2021.VOL8.NO3.1395
Shayery, A. J., Zayed, N. M., Islam, K. M. A., Hossain, M. F., Nitsenko, V. S., & Imran, M. A. (2022). THE IMPACT OF INTERNATIONALIZATION TO IMPROVE AND ENSURE QUALITY EDUCATION: A CASE STUDY OF DAFFODIL INTERNATIONAL UNIVERSITY (BANGLADESH). Natsional'nyi Hirnychyi Universytet. Naukovyi Visnyk, (6), 160-169. https://doi.org/10.33271/nvngu/2022-6/160
Shahriar, M.S., Hasan, K.B.M.R., Hossain, T., Beg, T.H., Islam, K.M.A., & Zayed, N.M. (2021b). Financial decision making and forecasting techniques on project evaluation: a planning, development and entrepreneurial perspective. Academy of Entrepreneurship Journal, 27(4), 1-7. Retrieved from https://www.abacademies.org/articles/Financial-decision-making-and-forecasting-techniques-on-project-evaluation-a-planning-development-1528-2686-27-4-553.pdf
Schmidt, R. H., & Tyrell, M. (2003). What constitutes a financial system in general and the German financial system in particular? (No. 111). Working Paper Series: Finance & Accounting. http://dx.doi.org/10.1093/0199253161.003.0002.
Tehulu, T. A., & Wondmagegn, G. A. (2014). Factors influencing customers’ bank selection decision in Ethiopia: The case of Bahir Dar City. Research Journal of Finance and Accounting, 5(21), 57-67.
Yousuf, A. I., & Shanyu, L. (2021). Examining the Factors Impact People’s Intention to Adoption of E-Banking in Mogadishu-Somalia. American Journal of Industrial and Business Management, 11(12), 1218-1236. https://doi.org/10.4236/ajibm.2021.1112073.
Zayed, N. M .Z., Meero, A., Rahman, A. A. A., Islam, K. M. A., Shahiduzzaman Khan Shahi, Shama Tasnim. (2021a). Demand and Supply-Side Analysis of Dhaka Based Online Business during the COVID-19 Pandemic: Evidence from Bangladesh. Journal of Southwest Jiaotong University, 56(3). https://doi.org/10.35741/issn.0258-2724.56.3.47
Zayed, N. M., Islam, K. M. A., Shahi, S. K., Rahman, M. S., & Raisa, T. S. (2021b). AN ANALYSIS ON THE EFFECTS OF CORONAVIRUS (COVID-19) ON THE FINANCIAL MANAGEMENT OF MULTINATIONAL CORPORATIONS. Australian Finance & Banking Review, 5(1), 43-53. https://doi.org/10.46281/afbr.v5i1.1015
Zayed, N. M., Edeh, F. O., Darwish, S., Islam, K. M., Kryshtal, H., Nitsenko, V., & Stanislavyk, O. (2022). Human Resource Skill Adjustment in Service Sector: Predicting Dynamic Capability in Post COVID-19 Work Environment. Journal of Risk and Financial Management, 15(9), 402. https://doi.org/10.3390/jrfm15090402.
Zayed, N. M., Edeh, F. O., Islam, K. M. A., Nitsenko, V., Dubovyk, T., & Doroshuk, H. (2022). An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector. Administrative Sciences, 12(4), 138. https://doi.org/10.3390/admsci12040138
Zayed, N. M., Edeh, F. O., Islam, K. M. A., Nitsenko, V., Polova, O., & Khaietska, O. (2022). Utilization of Knowledge Management as Business Resilience Strategy for Microentrepreneurs in Post-COVID-19 Economy. Sustainability, 14(23), 15789. https://doi.org/10.3390/su142315789
Published
2022-12-30
How to Cite
Mohamed, I. S., Chowdhury, M. S., Imran, M. A.-, Imran, M. A., & Mimi, A. (2022). THE COMPONENTS IMPACTING CUSTOMER’S BANK DETERMINATION CHOICE IN MOGADISHU, SOMALIA. Asian Finance & Banking Review, 6(1), 25-32. https://doi.org/10.46281/asfbr.v6i1.1890
Section
Original Articles/Short Communications
Copyright (c) 2022 Isse Sudi Mohamed, Md. Salim Chowdhury, Md. Al-Imran, Md. Ali Imran, Afsana Mimi
This work is licensed under a Creative Commons Attribution 4.0 International License.
CRIBFB is licensed under a 