SHARMEN, Sayma. Impact of Customer Relationship Management Practices on Customer Behavior in Restaurant Industries of Bangladesh. International Journal of Marketing Research Innovation, [S. l.], v. 2, n. 1, p. 47–63, 2018. DOI: 10.46281/ijmri.v2i1.105. Disponível em: https://www.cribfb.com/journal/index.php/ijmri/article/view/105. Acesso em: 30 apr. 2025.