American Economic & Social Review 2021-11-24T15:39:40+00:00 Managing Editorial Board Open Journal Systems American, Economic, Social Review, American Economic Social Review EVALUATION OF PATIENTS’ SATISFACTION IN TELEMEDICINE SERVICE QUALITY: A CASE STUDY ON MAIZBHANDERI FOUNDATION, FATIKCHARI, BANGLADESH 2021-08-22T21:21:40+00:00 Syed Irfanul Hoque Asif Mahbub Karim Md. Rabiul Hossen Dina Arjumand <p><em>Telemedicine provides healthcare services to the patients through the adaptation of a telecommunication system, as opposed to the face-to-face conventional way of visiting a hospital and doctor's chamber. In the new-normal situation during COVID 19, telemedicine is a new way forward in the absence of conventional appointments with doctors to ensure regular health services. It is important to evaluate patients' satisfaction with service qualities and their perception of telemedicine service. The study proposed a conceptual framework based on the e-SERVQUAL model and TAM model to evaluate the service qualities and customers' satisfaction. Data has been collected through a telephone questionnaire survey from the patients through the psychiatric department who have received healthcare services provided by Maizbhanderi Foundation. Data has been analyzed using IBM SPSS Statistics version 23 according to the patients’ responses on the service qualities including responsiveness, reliability, information quality, empathy, ease of use, perceived usefulness, and their satisfaction with the telemedicine service. The study used Spearman Rank Co-relation to evaluate the co-relation of service qualities with customer satisfaction following the conceptual framework of the study. The result shows a positive co-relation of service qualities with customers’ satisfaction. The study will help to determine the customers' satisfaction with service qualities using technology.&nbsp; </em></p> 2021-08-22T21:20:42+00:00 ##submission.copyrightStatement## IMPACT OF OFFICIAL DEVELOPMENT ASSISTANCE ON SUSTAINABLE DEVELOPMENT OF PAKISTAN 2021-11-24T15:39:40+00:00 Fouzia Perveen Afaq Ali Khan <p><em>This research paper aims to find out the relationship between Official Development Assistance and sustainable development in Pakistan. Time series data was taken for the period of 42 years (1976 -2017). Sustainable Development is a dependent variable for which proxy variable of Adjusted Net Savings has been deployed. ODA (% of GNI), Inflation, Per Capita GDP and Trade (GDP %) have been used as explanatory variables. Augmented Dickey-Fuller Test has been applied to examine the nature of the data as time series data may contain unit root problems. ADF test confirms mixed order of integration for the selected variables, hence Autoregressive Distributed Lag (ARDL) Approach was applied to find out the long-run relationship among the considered variables. Estimation of Error Correction Regression resulted in a significant long-run relationship between ODA and Sustainable Development. ECM Regression also signifies the negative and significant value of the speed of adjustment term confirming that the model is stable and convergent towards the equilibrium. Overall results of this study confirm a positive and highly significant relationship between ODA and the measure of sustainable development in Pakistan. Therefore it is recommended that attention should be given to drawing on foreign assistance and it should be subject to the transparent and efficient practices applied in the Aid Allocation. It significantly improves the overall welfare of Pakistan.</em></p> 2021-11-24T15:39:33+00:00 ##submission.copyrightStatement##